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EU MDR compliance support for a Global Medical Device Manufacturer​

EU MDR compliance support for a Global Medical Device Manufacturer​

Project Summary

A global medical device manufacturer partnered with Celegence for medical writing services to create and maintain clinical evaluation and post-market surveillance (PMS) documentation. The project was delivered through a hybrid model combining a Functional Service Provider (FSP) approach and a Center of Excellence (CoE) framework. Celegence leveraged its proprietary CAPTIS® Platform for literature search, document authoring, and collaboration with over 60 Key Opinion Leaders (KOLs). An Information Coordination (IC) team was established to facilitate smooth data collection from the client’s systems and ensure efficient communication between writing teams and KOLs.

Highlights:

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Creation and maintenance of Clinical Evaluation Plans and Reports (CEP/CER) for MDR compliance

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Development of PMCF Plans and Evaluation Reports (PMCFP/PMCFER) to support post-market clinical evidence

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Preparation of PMS Plans and Reports (PMSP/PMSR) ensuring continuous device performance monitoring

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Compilation of Periodic Safety Update Reports (PSURs) summarizing ongoing safety and performance data

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Delivering 200+ documents covering 45+ products across three global business units

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Coordinating with 6–8 KOLs from Medical Affairs, Engineering, Regulatory, PMS, Risk, and Marketing for each document

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Ensuring alignment and consistency of information across all deliverables

Project Achievements

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Achieved scalability and flexibility in resource allocation through a hybrid delivery model

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Enhanced collaboration with 60+ KOLs using CAPTIS® for efficient document review

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Streamlined access to critical inputs via a dedicated Information Coordination team

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Ensured continuous quality improvement through regular feedback loops and process optimization

Project Success

The combination of Celegence’s hybrid delivery model, CAPTIS® technology, and expert medical writing teams ensured efficiency, consistency, and compliance. Strong collaboration, transparent communication, and technology-driven workflows enabled on-time, high-quality deliverables across a large product portfolio..

Need Scalable MDR Support for Your Global Device Portfolio?

Celegence offers hybrid delivery models, expert collaboration, and CAPTIS®-powered documentation support to ensure MDR compliance across complex portfolios. 📧 Email us at info@celegence.com

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