Celegence offers a comprehensive Medical Device Complaints Management service designed to streamline complaint intake, evaluation, processing, and reporting.
By leveraging industry best practices and technology-driven insights, Celegence helps manufacturers maintain compliance with evolving complaints management regulations and guidelines, such as FDA 21 CFR Part 820.198, EU MDR and ISO 13485:2016. Our streamlined processes, enable customers to maximize efficiency, reduce manual effort, and minimize operational costs.
Whether supporting post-market surveillance or ensuring global regulatory alignment, Celegence provides the expertise and tools needed for an effective complaints management strategy.